Maxsys Solutions is excited to announce an immediate 6+ month Helpdesk Technician role in Plano! Our award winning client is passionate about streamlining solutions to complex real estate transactions. If you love what you do within the Helpdesk/Desktop space, we’d love to hear from you! They need to bring on board a Helpdesk Technician with laptop repair, software install and AD (password resets) experience; this Technician will come in and support an environment of 150+ people onsite as well as support O365 and provide remote support to 40+ employees (located offsite). Must be extremely customer and client facing.
- Active Directory, Office 365, break-fix, software installations, laptop repair, cloud space
- Responsible for break-fixing laptops and printers
- Reset passwords in Active Directory
- Support an environment of 150+ people onsite and provide remote support to 40+ located off site
- Bachelor’s Degree in Information Technology, Computer Science or a related field
- CCNA, Network +, Security + or A+ certifications are preferred
- Must have a strategic mind-set and a technical self-starter for this team
- Moving towards an Azure environment; cloud experience is preferred
- Must be extremely client and customer facing
- Hours worked are 8:30 a.m. – 5:30 p.m.